Quality policy



Quality policy

Assumed by the plant top management, Quality policy provides customer-oriented approach, fulfillment of clients’ requirements and expectations, takes into account the opinion of shareholders, personnel and the society in general. The instrument of successful realization of this policy is development of Quality Management System of the enterprise according to the requirements of GOST R ISO 9001-2008. The plant top management provides understanding and realization of the policy in the sphere of quality. Getting acquainted with the policy in the sphere of quality takes place in all the divisions of the plant and its production areas. Explanation and instruction on the subject of the quality policy to the personnel is held by divisional managers.

Quality management system certificate according to International standard ISO 9001:2008

JSC “Ekaterinburg non-ferrous metals processing plant” uses certified quality management system according to international standard ISO 9001:2008 and national standard GOST R ISO 9001-2008 in the following areas:
  • services on processing of the materials containing precious metals, the result of which is manufacturing of refined metals;
  • technical purpose articles production from noble metals and alloys.
  JSC “Ekaterinburg non-ferrous metals processing plant” organizes its operation according to the existing standards, technical regulations and other regulatory documents. Quality management system of our company doesn’t extend to the process of working-out and designing of new types of products (according to point 7.3 GOST R ISO 9001-2008). Quality management system worked out and realized on our company has the aim to raise the clients’ contentment by effective quality management system application and its continuous improvement. Worked out quality management system is built upon process approach. Model of the system implemented establishes connection between processes and pays a significant attention to the consumers under the definition of the system input data. The production is certified since 1992 on accordance to ISO 9000 series, all the management system is certified since 2004. Our company adherence to the international standards is confirmed by the certificate given by TUV International RUS with the validity till 2016. You can verify the certificate status here

In February 2015 the company was successfully audited for recertification (audit №707026209), which allowed the enterprise to obtain the new certificate issued by TÜV SÜD Management Service GmbH with the registration number 12 100 47596 TMS valid until September 14, 2018. The certificate status can be checked at http://www.tuev-sued.de/management_systems/our_company/reference_list

International certificates on “Good Delivery” status on gold, silver, platinum and palladium bullions

Standard bullions of precious metals of a fine quality, high purity and brand are given status “Good Delivery” of London associations of precious metals market - London Bullion Market Association (LBMA) and The London Platinum and Palladium Market (LPPM). Those associations give quality certificates and make lists of enterprises classified according to metals (Good Delivery Lists) published on LBMA’s site for gold and silver and on the LPPM’s site for platinum and palladium. You can see our company in these lists since 1999.
In 2014 in the presence of LBMA Moscow representative office inspector – Mr. Alfred H. Knight – a proactive (prediction) monitoring on production, sampling and chemical analysis of standard gold and silver bullions was held, as a result our company received confirmation of status “Good Delivery” of London Bullion Market Association.

Analogous procedure on production, sampling and chemical analysis was taken in 2013 regarding to platinum and palladium bullions. In 2016 the next round of proactive production monitoring and bars analysis is planned.

Responsible Practice for Gold Policy

In accordance with the recommendations of the International Organisation for Economic Co-operation and Development (OECD), the London Bullion Market Association (LBMA) has introduced a binding Responsible Gold Guidance. The decision of the LBMA concerns all refineries which have a Good Delivery status and is an addendum to the Good Delivery Rules of the LBMA. Our enterprise conducts its business in accordance with this Guide and has introduced the appropriate Responsible gold supply chains policy

Independent Reasonable assurance report. Refiner's Compliance report for the year ended 31 December 2014
Independent Reasonable assurance report. Refiner's Compliance report for the year ended 31 December 2015  
Independent Reasonable assurance report. Refiner's Compliance report for the year ended 31 December 2016  

Please contact the manager in charge with inquiries regarding implemantation of the Responsible Gold Supply-Chain Due Diligence Policy  - odm@ezocm.ru

  • Au
  • Ag
  • Pt
  • Pd
  • Rh
  • Ir
  • Ru
  • Week
  • Month
  • Year
  • For all the time